Wireless Carriers Tell CRTC They’re Already Offering Flexible Roaming Options

Canada’s Big 3 telecommunications companies say they’ve already taken action to reduce the cost of international roaming and plan to introduce more options for customers next year. Bell Canada says it intends to give customers more flexibility when travelling abroad through options “tailored to their usage and travel duration, ultimately lowering their roaming fees,” starting in early 2025. Last month, the CRTC called on Bell, Rogers Communications Inc. and Telus Corp. to detail the “concrete steps” they are taking to respond to concerns about rising cellphone fees that consumers face when travelling outside Canada. The commission had warned the companies it would launch a formal public proceeding on the matter if they didn’t show “sufficient progress” on the matter. That came after Telus and Bell both raised their U.S. and international roaming rates in March 2023....