Qantas to Pay $100 Million Penalty for Selling Tickets for Cancelled Flights

Published on October 8, 2024

Australia’s national carrier will pay a $100 million fine in an ongoing case where it was accused of selling tickets to customers that had already been cancelled. During a Federal Court case on Oct. 8, it was revealed senior managers were partially aware of the issue but failed to take timely action. The Australian Competition and Consumer Commission (ACCC) then took legal action against Qantas for misleading and deceptive conduct. Justice Helen Rofe officially imposed the $100 million fine, which Qantas and the ACCC agreed to earlier this year. Between May 21, 2021, and Aug. 26, 2023, Qantas sold tickets for flights scheduled for a 10-day period between May 1, 2022, and May 10, 2024....

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