Amazon Says It Does Not Use AI to Monitor Employee Productivity in Australia

Published on August 19, 2024

Global e-commerce giant Amazon has said it does not use artificial intelligence (AI) to track and monitor employees in Australia. During a recent Senate inquiry hearing on AI, representatives from Amazon were questioned about whether the company conducted employee surveillance in Australia. This comes after the French data protection authority CNIL fined Amazon €32 million (US$35 million) in December 2023 for excessively monitoring employee productivity and performance. According to CNIL’s investigation, Amazon set up a system in which workers in the company’s giant warehouses in France had to use a scanner to record their performance of specific tasks in real time....

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