CrowdStrike Blames Quality Control Bug for Update That Caused Global Windows Outage

Published on July 24, 2024

CrowdStrike, the cybersecurity company at the center of massive global IT outages, blamed the meltdown on a bug in quality control software that allowed bad data in an update to be sent to millions of computers running Microsoft Windows. About 8.5 million Windows machines across the globe crashed on July 19, forcing airports to ground flights, taking TV broadcasts off the air, and disrupting banks, hospitals, and the London Stock Exchange, among others. Some affected businesses, notably Delta Airlines, are still struggling to recover. CrowdStrike routinely sends out configuration updates for its Falcon Sensor product, a software suite that monitors and protects the user’s computer against threats and attacks....

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