Phoenix Pay System Error Has Cost Ottawa More Than $3.6 Billion

The federal government’s Phoenix payroll system failure has now cost in excess of $3.6 billion, according to a department of public works briefing note. “We have put in place a significant number of system enhancements and fixes which have helped bring increased stability to the pay system and overall pay administration environment,” said the April 15 briefing note. “To date $3.65 billion has been invested in Phoenix.” The government has committed to supporting federal employees and is taking action “on all fronts” to resolve the public service pay issues, reads the note, which was first obtained by Blacklock’s Reporter. “Since the launch of Phoenix, we have implemented a series of measures and made consistent progress,” the note said....