US Military Fails to Inform Personnel About Mental Health Care Services: GAO

Published on July 17, 2024

A sizable number of military personnel transitioning to civilian life are left uninformed about mental health assistance available to them due to inefficiencies in the military’s communication system, according to a recent report by the U.S. Government Accountability Office (GAO). The Department of Defense (DOD) conducts an “inTransition” program connecting military personnel with mental health care services during their transition, like relocating to another assignment, leaving the military, or returning from deployment. GAO found drawbacks in the program’s automatic enrollment process for personnel transitioning to a civilian life. Many of these automatic enrollees were never informed of being enrolled in inTransition, the July 15 report said...

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