Social Security Recipients Must Create New Account to Access Online Services

Published on July 13, 2024

The Social Security Administration (SSA) announced Friday that beneficiaries will have to use a new login method to access information regarding their benefits. At present, the SSA’s “my Social Security” online platform allows beneficiaries to access services such as checking the status of their application, managing the benefits, estimating future benefits, and requesting a replacement social security card. However, users who created a “my Social Security” account before Sept. 18, 2021, need to create a new account at Login.gov to continue accessing SSA services, according to a July 12 press release. The Login.gov account gives users the ability to access multiple government agencies via a single portal. The change follows the agency’s attempt to “simplify the sign-in experience and align with federal authentication standards.”...