Massachusetts Hit by Statewide 911 System Outage

Published on June 18, 2024

The 911 system across Massachusetts went down Tuesday afternoon, prompting police and fire departments to urge people in need of emergency services to call directly through administrative phone lines. Multiple local and state agencies shared messages about the outage in posts on social media, advising people to either directly call them or use other alternatives. “The current 911 system is down statewide,” the Boston Police Department told the public in a post on X, adding that those who have an emergency and need assistance should directly call the department or pull their “nearest Fire Box.” The Massachusetts Executive Office of Public Safety and Security said in a statement around 2:30 p.m. that it was “aware of a disruption to the 911 system and is investigating the cause.”...