Customer Isn’t Always Right: Victoria Joins Push Against Customer Abuse

The Victorian government of Australia is introducing new laws to protect retail, public transport, and fast food workers from customer abuse and assault. Victoria’s Premier, Jacinta Allan, announced on May 18 that the Labor government will change the law to reflect the unacceptable nature of attacks on customer service workers. “These workers deserve nothing but our respect. And we’re going to help make sure they get it,” Ms. Allan said in a media release. “These new laws will send a powerful message: if you think you can get away with assaulting or abusing these workers—you’re wrong and you will face the consequences.”...