Sick of Extra Fees Online? It’s Drip Pricing, and Canadian Shoppers Are Fighting Back

Published on April 7, 2024

If you shop online you’re likely familiar with the experience—you agree to buy for a certain price, but by the time you check out, the cost has ballooned with fees and surcharges. Place a shipping order with Canada Post and you might be hit with a “fuel surcharge” of almost 25 percent. Buy movie tickets, flowers, make travel plans—all could be subject to hidden fees that are subsequently added to the originally quoted cost. Critics call it drip pricing, a strategy that has been deemed unlawful. Consumers now have the power to fight back, with multiple class-action lawsuits filed in British Columbia targeting the practice....

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