Veteran Threatened With Inflated Arrears After Decade-Long Civil Service Battle

Published on April 5, 2024

A former serviceman in the Royal Navy has been threatened with a charging order by the Child Maintenance Service (CMS), despite having proven that he does not owe the money being claimed from him. Lee Windsor’s case started in 2008 when the Child Support Agency (CSA), an agency succeeded by the CMS in 2012, initiated a case against him. The CSA mistakenly classified his Service Invaliding Pension as an occupational pension, leading to a cascade of financial difficulty for the veteran. Despite submitting the necessary evidence, an administrative error led to him being charged over £6,000 in child maintenance overpayments for his child, who was in the custody of an estranged partner. The situation escalated following the CSA’s original refusal to rectify the overpayment despite initially acknowledging their mistake....

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