Disability Provider Faces $1.8 Million Fine Over Burns Death

Published on March 26, 2024

A disability support provider faces a $1.8 million (US$1.18 million) fine over the death of a young Indigenous woman who was severely burnt when poorly-trained carers gave her a bath. Kyah Lucas suffered burns to 35 percent of her body when she was bathed at her home in Orange, in central west NSW, by two workers from National Disability Insurance Scheme (NDIS) provider LiveBetter on Feb. 2, 2022. She died in a Sydney hospital five days later. The NDIS Quality and Safeguards Commission sued the company for breaching standards designed to protect people with disabilities from harm, alleging its staff training and risk assessments were inadequate....