Dozens of State AGs Call on Meta to Take ‘Immediate Action’ After ‘Dramatic Increase’ in Account Takeovers

Published on March 9, 2024

Forty-one state attorneys general signed on to a letter demanding Meta take “immediate action” to address the “dramatic increase” in account takeovers and lockouts on its social media platforms. The letter, addressed to Jennifer Newstead, Meta’s chief legal officer, states that the attorney general offices have received an alarming number of complaints from Facebook and Instagram whose accounts have been compromised by “threat actors,” adding it has also put a “substantial drain on our office resources.” “Consumers are reporting their utter panic when they first realize they have been locked out of their accounts,” the letter reads. “Users spend years building their personal and professional lives on your platforms, posting intimate thoughts, and sharing personal details, locations, and photos of family and friends. To have it taken away from them through no fault of their own can be traumatizing.”...