Cancelled Flight? Lost Luggage? This Online Guide Can Help You Get a Refund

Published on February 28, 2024

Air travel disruptions don’t have to be stressful thanks to a new online guide to help you navigate the rules and discover what compensation you’re owed. The Canadian Automobile Association (CAA) has created the Air Passenger Help Guide to help travellers deal with common issues such as flight delays, lost luggage, or even getting bumped from a flight. “Travelling can be complex, and the rules protecting air travellers are complicated,” said CAA National vice-president of public affairs Ian Jack, noting that his agency has been pushing the federal government to “simplify the rules to make them easier to use.”...

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