Arguments Begin at Competition Body in Case Against Cineplex Over Online Booking Fees

Published on February 28, 2024

Cineplex Inc. is engaging in harmful “drip pricing” with its online booking fees, and moviegoers have no way to avoid them, says Canada’s competition czar. A lawyer representing the competition commissioner made that argument on Feb. 28 at a Competition Tribunal hearing of the case against the movie giant. Cineplex argued customers can buy tickets in person at the movie theatre, but the commissioner is arguing that’s not a real alternative because they are two separate services. “Does the fact that the customer can abandon the purchase, trundle down to the theatre and purchase a ticket mean the fee is not obligatory? The answer to that is no,” said lawyer Jonathan Hood....

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