Government Vows to Overhaul Child Maintenance Service Amid Fears of Scandal Worse Than Horizon

Published on February 14, 2024

The government has acknowledged critical failures within the Child Maintenance Service (CMS), promising to rectify issues that have led to widespread distress among affected parents. Richard Tice, the leader of Reform UK, has suggested the burgeoning scandal could surpass the infamous Post Office Horizon debacle in both scale and impact. In a sweeping review of the CMS released on Monday, following several months of public consultation, the government acknowledged various concerns raised by those affected by the system, including the claim that enforcement measures may contribute to suicides among paying parents. The CMS, which sits within the Department for Work and Pensions (DWP), is responsible for ensuring financial support for children when parents live apart. It replaced the Child Support Agency (CSA) in 2012. It calculates and manages child maintenance payments and has gained notoriety in recent years over concerns about its effectiveness in assessing paying parents and assisting children’s primary carers in receiving funds....

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