
Toyota Criticised for Tracking Driver’s Location and Personal Data
Published on February 9, 2024
An Australian man alleges that the Japanese car giant refused to refund his deposit on a car—upon discovering it would feature tracking and data-sharing capabilities—services he claims were not disclosed to him during the purchase. The Queensland father had placed a $2,000 deposit on a Toyota Hilux priced at $68,000 (US$44,000) last July. Upon the car’s arrival at the dealership, he started receiving emails from Toyota prompting him to register for “Toyota Connected Services,” described by the manufacturer as “a suite of technology focused on safety and security, convenience, and a better driving experience.” “I’d never heard about it, and the dealer never told me about it at all,” the customer stated....
