Royal Mail Reform Could Change Letter Speed Delivery or Days

Published on January 24, 2024

UK postal services regulator Ofcom has called for an overhaul of Royal Mail, amid concerns over the sustainability of the service’s long-term future. Ofcom has proposed to modernise the Royal Mail and its obligations, which the regulator said haven’t changed since 2011. It noted that Britons now send fewer letters and receive more parcels. Considering the halved volume of letters and the significant cost to Royal Mail of delivering universal service, Ofcom warned that the service will become financially non-viable in the future. Ofcom’s Chief Executive Dame Melanie Dawes said that the postal services is “getting out of date” and “will become unsustainable” if no action is taken....