Banking ‘Bullies’ Leave Vulnerable People Open to Scams

Published on December 1, 2023

Major banks are “bullies” who are abandoning rural communities and leaving vulnerable customers at risk of financial scams, a Senate inquiry has been told. Nearly 800 bank branches have closed in regional and rural Australia since June 2017, according to data from the Australian Prudential Regulation Authority (APRA). A long-running inquiry is examining the effect of closures on rural towns and considering possible mandates to keep a minimum number of country branches open. When a bank shuts, customers are usually directed to a local post office for limited cash services through Bank@Post. Australia Post has told the inquiry there are about 1150 rural communities with post offices, but no banks. ...