CBP Whistleblower Alleges ‘Problematic Practices’ and ‘Substandard’ Health Care for Migrants in Custody

Published on December 1, 2023

A senior Customs and Border Protection (CBP) employee turned whistleblower is alleging years of “problematic practices” in the agency’s treatment of migrants under detention at the border. In a letter sent to Congress on Nov. 30 by the Government Accountability Project, an advocacy group, on behalf of Troy Hendrickson, the CBP employee detailed the alleged failures of the agency’s medical contractor, Loyal Source Government Services. Mr. Hendrickson, a 15-year CBP veteran, said the actions of the medical contractor—the sole provider of medical care for people under CBP custody—were “compounded by the unwillingness of the CBP contracting office” to hold it accountable for its alleged failures and ensure oversight....