Technical Glitch Forces Queensland Hospital Staff to Use Pen and Paper

Staff at many hospitals in Queensland have to resort to pen and paper after a technical glitch left them stranded without access to the medical record system for hours. On Nov. 22, an outage occurred to the state’s integrated electronic medical record (ieMR) system in the early morning, making it impossible for medical staff to log in and access digital patient records. The ieMR system is designed to allow healthcare professionals to simultaneously access and update patient information, including vital signs, in real time to improve the safety, efficiency and quality of clinical workflow processes. According to Queensland Health, 16 hospitals in the state are currently using the system, with another 14 to adopt it in the future....