Senate Panel Investigates US Airline Baggage and Seat Selection Fees

Published on November 21, 2023

A U.S. Senate panel on Monday announced an investigation into airline fees for baggage, seat selection, ticket changes, and other services, and demanded justifications from the CEOs of five major airline companies. Democratic Sen. Richard Blumenthal, who chairs the Permanent Subcommittee on Investigations, said these fees—which amount to billions of dollars in annual revenue for airlines—are often hidden from customers or presented in a confusing manner. Mr. Blumenthal said the chief executives of American Airlines, United Airlines, Delta Air Lines, Spirit Airlines, and Frontier Airlines have each been sent a letter requesting a detailed breakdown on how much their companies collect from each fee, the justifications for each fee, and the costs to supply each service charged....

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