Optus CEO Kelly Bayer Rosmarin Resigns in Wake of 14-Hour Nationwide Outage

Published on November 20, 2023

Optus CEO Kelly Bayer Rosmarin has resigned almost two weeks after the telco’s 14-hour nationwide outage. Ms. Rosmarin said it had been an honour and a privilege to be CEO, but now was “an appropriate time to step down.” Last week, she dodged questions from senators about her resignation following Optus’ handling of the outage, which stopped millions of Australians, 40,000 businesses, and emergency services from calling or taking card payments on Nov. 8. “On Friday, I had the opportunity to appear before the Senate to expand on the cause of the network outage and how Optus recovered and responded. I was also able to communicate Optus’ commitment to restore trust and continue to serve customers,” she said....

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